BrightStar Learning Privacy Policy
You may visit our site anonymously.
However, we have two levels of information collection.
If you register on our site or respond to emails and other surveys or questionnaires, we collect information that includes: name, e-mail address, gender, country, telephone number, preferred means to contact you, mother tongue, time zone, whether you are right or left handed, date of birth and whether you have been diagnosed with a learning disability.
When you decide to use our programs, before beginning use, you may be asked, in addition to the information mentioned above, for your credit card information, certain specific aspects of your medical history and other information and to take evaluative tests relevant to your use of our programs. Of course, if you are registering with regard to an actual user who is a minor, much of the information requested will relate to the minor. During the actual use of our programs, we will collect certain data resulting from the use of our programs, including information about the user’s behavior, performance and the results of questionnaires and evaluative tests that the user will answer during the course of use of our programs.
The information that we may collect about you – and the user if he or she is a minor – includes both information from which you or the user can be identified (“Personal Information”) and information from which you or the user cannot be identified (“Non-Identifying Information”).
Any of the information we collect from you may be used in the following ways: to personalize your experience or the experience of the actual user (your information helps us to better respond to your individual needs or those of the actual user); to improve our website (we continually strive to improve our website and program offerings based on the information and feedback we receive), to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) and to send periodic emails relating to us and our services.
We may use Personal Information to process transactions, to check the user’s progress, to provide technical support to the user and to respond to inquiries from you.
We may use Non-Identifying Information for any purpose, including publication and making it available to researchers, regulatory agencies or others. Non-Identifying Information is our exclusive property, for which you will not be entitled to any payment.
Except for the purposes mentioned above, we will not release Personal Information to anyone, unless you agree in writing or unless we are required to do so by law or court order. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
However, we will be entitled (but not required) to disclose Personal Information in the following circumstances:
In the event that our activities are transferred to another corporation, we will be permitted to provide all the information in our possession to the corporation that will acquire our activities, provided that the corporation accepts upon itself the provisions of privacy contained here.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After you complete the use of our programs, your credit cards and other payment information will not be kept on file for more than 60 days. We will retain information that is necessary to connect you and the user to the Non-Identifying Information, though we will not use that information except as mentioned above.
A “cookie” is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use cookies for customizing your browsing experience, including font, font size, background color and other aspects of the website. We also use Google Analytics about which you can learn more at here. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.