Pricing and Money Back Guarantee
BrightStar Reader - only: $399*
(check out the questions about Pricing and Refund for BrightStar Reader)
*users in Europe will be charged €299
Purchase BrightStar Reader nowSystem Requirements
- Internet Access Required
- Microsoft Windows® XP SP2 or newer OS
- Firefox 3.6 and higher is recommended
- Google Chrome 8 and higher – Chrome 10 and higher is recommended
- Internet Explorer 7 and higher – IE9 is recommended
- Adobe Flash Player version 10.3 and higher is required
- 1.83 GHz or faster processor — recommend 2.66GHz Dual Core or faster
- 1 GB RAM — recommended 2GB or more
- Monitor Size – 17’’ and higher, 19’’ and higher is recommended
- Screen resolution 1024 x 768 and higher is recommended
- Wired mouse is required, stylus pen with tablet is recommended
- Wireless mouse, trackball or touchpad mouse cannot be used
Money Back Guarantee
We’re committed to providing high-quality service and products. Therefore, as we are certain that you will be pleased using Reader, we are offering you 100% money back guarantee. If, after completing the Reader’s program and having accurately followed-through the program protocol in full, as indicated in the Reader’s Protocol, you did not experience any improvement in your reading skills, simply let us know and one of our customer care specialists will refund your purchase in a prompt and courteous manner.
Please allow no less than 4 weeks after having ended the Reader program to reach conclusions about Reader’s efficiency in having improved your reading skills, because additional and significant reading and writing gains can take place during the 4 weeks following the conclusion of the BrightStar Reader program. This happens because your brain is still responding to the cumulative effects of the Reader’s sessions, and continues to adapt and retrain its neural circuits.
Purchase and Refund FAQs:
Pricing and purchase questions
Yes. You have 60 days after purchasing the BrightStar Reader to request money back. You will receive your money back in full after 14 working days of our having received in writing your request for reimbursement.
No. If you had to discontinue the program for a force-majeure reason, please contact us and we will offer you the opportunity to re-engage your Reader Program within 6 months from your request. You have 14 working days from your last session to approach us in writing with your request.
If you take the Reader program and comply in full with the program’s protocol as indicated in the Reader Protocol section and nevertheless, 4 weeks after finalizing the program you have not experienced any improvements in your reading skills, we will refund your money in full.
Email our customer support service with your request and we will take care of your request promptly. We will refund your money within 4 weeks after having received your written request for money-back and after having verified you are eligible for it.
The refund money will be credited to the same Credit Card or PayPal account you paid with. If the original account you have used to make your purchase has been closed, we won’t be able to process your refund.
You can claim your refund starting 4 weeks after completion of the program. Deadline for claiming your refund is 2 months after having completed the program.
We will refund your money within 4 weeks after having received your written request for money-back and after having verified you are eligible for it.
BrightStar will contact the first 30 users who complete the Reader program and write a testimonial on our Facebook page. Users will be asked if they would like a full refund, a partial refund, or if they would rather forego a refund in recognition of the valuable reading benefits their child achieved from the Reader program. BrightStar also requests that you “like” their FaceBook page, but this is not a requirement for the refund. Program must be completed and testimonial must be posted by July 30, 2012 to be eligible for refund